Frequently Asked Questions
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General Ticketing
Ticket Requirement
How to Purchase
Late / Missed Entry Time
Lost or Resending Tickets
Military Discount
Printing Tickets
Timed Tickets
New Yorker Pricing
Ticket Types
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Visiting SUMMIT
Coat or Bag Check
Directions and Location
Dress Code
Hours of Operation
Length of Stay
Lost Item
Photo Policy: Personal and Professional
Prohibited Items
Public Restrooms
Service Animal Policy and Pets
Stroller Policy
Unavailable Tickets: Future Dates
Vaccination Policy
Wi-Fi
Retail
Cafe
Ticketing Changes
Rebook / Exchange
Rebook / Exchange: Low Visibility and Weather Conditions
Refund
Refund: Ascent
Upgrading or Changing Ticket Package
Accessibility
Accessibility Tickets
Guests with Disabilities
Wheelchair Accessibility
Service Animals
Special Experiences at SUMMIT One Vanderbilt - FAQ
Dining Packages: General
Dining Packages: Le Pavillon
Group Reservations
Influencer Related Inquiry
Partnerships
Press / Media-Related Inquiry
Proposals and Private Occasions
Jobs at SUMMIT
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General Ticketing
Valid tickets are required for everyone visiting SUMMIT One Vanderbilt. Children ages 5 and under visit free! All ticket sales are final.
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Visiting SUMMIT
Your experience at SUMMIT is unique to you: challenging, inspiring, thrilling. Here is essential information to know before your visit.
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Ticketing Changes
All ticket sales are final, and tickets cannot be exchanged or refunded. For further assistance, please contact us.
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Accessibility
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Special Experiences at SUMMIT One Vanderbilt - FAQ
Looking for special experiences at SUMMIT One Vanderbilt? This page is dedicated to providing information about our unique offerings for your visit.
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