Can I get a refund?

All ticket sales are final, and tickets cannot be refunded.

As per our policy, mentioned both on our website as well as on the Terms and Conditions of your ticket purchase, all ticket sales are final, and tickets cannot be refunded. However, we are happy to change the date and time of your tickets to a future date for a fee per reservation plus the difference in price, if applicable. Please note this only applies to tickets that have not expired.

To rebook your visit, please contact us any day from 9AM – 7:30PM EST at 1-877-682-1401, then press 0