- Frequently Asked Questions
- Ticketing Changes
- Rebook / Exchange
-
General Ticketing
-
Visiting Summit
- Coat or Bag Check
- Directions and Location
- Dress Code
- Gift Cards or Certificates
- Hours of Operation
- Length of Stay
- Lost Item
- Photo Policy: Personal and Professional
- Prohibited Items
- Public Restrooms
- Service Animal Policy and Pets
- Stroller Policy
- Unavailable Tickets: Future Dates
- Vaccination Policy
- Wi-Fi
- Retail
- Cafe
-
Ticketing Changes
-
Accessibility
-
Special Experiences
-
Jobs at SUMMIT
I am not able to make my date/time anymore. Can I rebook or exchange for another date?
All ticket sales are final, and tickets cannot be exchanged or refunded.
While our ticket policies state that all ticket sales are final and cannot be exchanged or refunded, we would be happy to rebook your tickets for a one-time transaction fee per reservation plus the difference in price, if applicable. Please note this only applies to tickets which have not expired.
You may contact us at 1-877-682-1401, and press 0, Monday through Sunday, 9:00AM to 7:30PM ET and we will be happy to help with your rebooking on the next available date and time of your choice! Please have your original ticket confirmation details ready when you call.