How to Get Refunds for Out of Service Ascent Elevator?

The safety of our Guests is top priority and we apologize for the inconvenience caused by our Ascent elevator being grounded.

We provide real-time refunds for all of our Guests onsite at the Welcome Desk at SUMMIT's entrance or the Ascent Check-in Desk on OB3. If we happened to miss you, please contact our Guest Satisfaction Ambassadors at 1-877-682-1401 from 9am to 7:30pm EST so we can process your Ascent refund right away!